The Memory Jogger™ II Revised Healthcare Edition
The best resource for helping hospitals, clinics, physician practices and medical teams to learn about and implement quality improvement processes.


Who should buy it?
• Healthcare administrators
• Chief Medical Officers
• Chief Nursing Officers
• Emergency Department Directors
• Patient Care Directors
• Quality and Safety managers
• Human Resource professionals



What are the benefits?
• Become a visionary leader
• Tips for controlling costs and improving efficiency
• Learn to “keep it simple” by making critical changes with quick, repeated Plan, Do, Check, Act Cycles
• Gain appreciation for effective team work
• Acquire skills to achieve patient-focused excellence
• Tools to achieve increased patient safety
• Understanding of nurturing and valuing staff and partners
• Learn to manage for innovation by using data and appreciating experience
• Identify the link between fulfilling social responsibility and promoting community health


New features...
- Revised problem solving/process improvement model
- Actual hospital/healthcare case studies
- Tools for improving clinical education, staffing with limited resources and identifying processes to improve diagnosis and treatment of disease
- Tools for improving delivery of services from the emergency department to radiology to laboratories